HVAC Service Dispatcher Job at Apache Air & Heat, LLC, Austin, TX

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  • Apache Air & Heat, LLC
  • Austin, TX

Job Description

HVAC Service Dispatcher-Apache Air & Heat

We are a trusted leader in HVAC solutions, proudly serving the Blanco County and surrounding areas . With a strong commitment to excellence and customer satisfaction, we have been recognized as the Best Air Conditioning & Heating provider in Blanco County for three consecutive years .

As a remote HVAC Service Dispatcher , you'll be the key to keeping things running smoothly. You'll manage HVAC service calls, schedule technicians, and ensure our customers receive timely, efficient service. We are seeking a proactive, organized individual who can prioritize tasks and communicate clearly in a fast-paced environment, while delivering exceptional customer experiences.

Why Choose Apache Air and Heat?

  • Supportive, Team-Focused Culture : Enjoy a relaxed atmosphere, family-style work environment
  • 100% Remote Position: We provide you with the tools to be successful-no commute, just a great job from the comfort of your home!
  • Comprehensive Benefits Package : Including Medical and Dental Insurance
  • Paid Time Off : Achieve work-life balance with paid holidays, paid time vacation and personal days
  • Engaged & Appreciative Customers : Build relationships with an established customer base that values high-quality service
  • Growth & Stability : Long-term career opportunities with a leadership team invested in your success

To learn more about us, visit our website:

Position Summary : As a Service Dispatcher, you will be the first point of contact for scheduling HVAC service requests. Your responsibilities include coordinating technicians, managing the service schedule, and delivering exceptional customer service. Your role will directly impact our ability to provide top-quality heating and cooling solutions to our residential customers.

Pay Range: $21 - $26 per hour, depending on experience

Work Hours : Monday to Friday, 8:00am - 5:00pm

Required Qualifications :

  • 3+ years of dispatching experience, preferably in HVAC or related field
  • 3+ years of experience using Service Titan
  • High school diploma or equivalent
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Proficiency with scheduling software or CRM systems
  • Proficiency in MS Office
service, service dispatcher, dispatcher, customer service, scheduling, appointment scheduler, customer rep, admin, administrative assistant, administrative person, receptionist, hvac dispatcher, dispatch, technical, green company, team, coordinator, service coordinator, call scheduler, answer phones, service customers, team coordinator

Job Tags

Hourly pay, Holiday work, Full time, Monday to Friday,

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