Job Description

Who We Are:

Bandwidth (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth's APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

Bandwidth is seeking an experienced Director of Security to lead our security and safety efforts and ensure the protection of our people, assets, and facilities. The ideal candidate for this role will have a background in corporate security and/or law enforcement or military service and possess strong strategic planning skills. As the Director of Security, you will be responsible for developing security strategies for the headquarters campus in Raleigh and other offices worldwide, overseeing active and passive security systems, overseeing security personnel, and implementing company-wide emergency response and safety plans and initiatives.

What You'll Do:

Security Strategy and Planning

• Work with senior leadership and ultimately every Bandmate to translate company culture, values, and strategies into practical application for safety and security.
• Responsible for the creation, delivery, and clear articulation of certain principles and guidelines, as well as a continuously-evolving collection of best practices around Safety and Security.
• Lead the identification, selection, contracting, and long-term supervision of resources and contracted partnerships. find and engage with best-in-class experts.
• Develop and implement comprehensive security strategies for Bandwidth's headquarters campus which includes office space, a school, fitness center, parking deck, and event barn.
• Develop and manage budgets, timelines, and resourcing plans for operational and major capital projects that include Safety and Security elements. .
• Create security plans for Bandwidth's other office locations in the United States and international offices, ensuring a consistent and effective security approach company-wide.

Overseeing Third-Party Security Guard Service

• Manage and supervise the third-party security guard service responsible for on-site security personnel at any office where such service is deemed appropriate.
• Ensure that security guards are trained, equipped, and prepared to respond to various security situations.
• Conduct regular performance evaluations and audits to maintain high-quality security services.

Access Control and Security Cameras

• Partner with the Information Security Team to be sure Bandwidth remains compliant with regulatory and/or other 3rd party security requirements.
• Partner with the Information Technology Team to coordinate and oversee access control systems, including key card access and visitor management, to maintain a secure and controlled environment.
• Partner with the Information Technology Team to manage and maintain security camera systems to monitor and record activities on campus.
• Ensure compliance with privacy laws and ethical guidelines when handling surveillance data.

Emergency Response and Crisis Management

• Develop and regularly update emergency response plans for various scenarios, including natural disasters, workplace incidents, and security threats.
• Lead crisis management teams and coordinate responses in emergency situations to safeguard employees and assets.

Security Compliance and Training

• Stay current with security industry trends, best practices, and regulatory requirements.
• Provide security training and awareness programs for employees to enhance the company's overall security culture.
• Ensure compliance with all relevant security laws, regulations, and standards.

What You Need:

• Bachelor's degree in a related field preferred.
• 15+ years in law enforcement, military, or corporate security management.
• Proven ability to develop and execute security strategies in a corporate environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of access control systems, security cameras, and security technology.
• Familiarity with local and international security regulations and standards.
• Crisis management and emergency response experience.
• Demonstrated ability to work collaboratively with cross-functional teams.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

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